If the bell of your phone is buzzing again and again and you
are ignoring it by pressing 'Silent' button then it must be
the call from the agency collecting debt. People usually
ignore the calls of the debt collectors in Singapore due to
lack of money they have to pay them. When people get annoyed
with the consistent ringing phone then they start finding
the ways to stop these calls. Actually there are certain
ways that can help in stopping the agencies for debts
collections in Singapore from calling you repeatedly.
There is a code of conduct set by the Credit Collection
Association of Singapore or CCAS that has to be followed by
the debt collectors. According to FDCPA or Fair Debt
Collection Practices Act, certain things are prohibited to
be done by the debt collection agencies. Still they behave
like the pirates of 19th century while collecting debt from
the borrowers in Singapore.
The borrowers in Singapore can stop the debt collectors from
calling them frequently just by requesting them. They are
also authorized to sue them in court of Singapore if they
continue to misbehave even after requesting them repeatedly.
There are few things you must know about what the debt
collectors in Singapore can do and cannot do to protect
yourself from their rude behavior.
Debt Collectors can talk to your friends and family: If you
owe some money to your friends or family then what they can
legally do to collect their money from you can also be done
by a debt collector in Singapore. They can come to your
office to talk to you, stalk your FaceBook account or call
at your home to know your whereabouts. In this way, they can
also talk about the money you owe them with your friends and
family including you wife, children or who-so-ever picks up
the phone.
They can negotiate repayment plans of the loan by mediating:
though the debt collectors are commonly known for their
villain-like behavior but in certain cases they have also
helped the borrowers in relocating the repayment plans as
they are restrained from gangster like behavior with the
borrower by the Protection from Harassment Act. According to
this act, debt collectors can be jailed for their ill
behaviors with the borrowers.
Today debt collectors behave
like confident bankers instead of gangsters and behave
flexibly while trying to make new repayment plans by
negotiating with borrowers. In some cases they are allowed
by the creditors to provide various repayment plans to the
borrowers whereas some of the debt collectors have to take
the new repayment plans to their employer for final
approval. According to the code of conduct of CCAS, when the
debt collectors accept the modified repayment plans then it
should be taken for granted that the debtor does not have
enough money to repay the debt in full and final.
They cannot induce distress, harassment and alarm: According
to the Protection from Harassment Act the debt collectors
are not permitted by law to cause distress the borrowers by
threatening them through verbal remarks like harming you or
your pets in case of non-payment of loan. You can also sue
them in court for their distressing remarks as they have
broken the law of Singapore.
They cannot present them as part of Government bodies: If a
professional in debts collection in Singapore presents
himself as an agent of the government like police officers
or tax collectors etc, then it can be illegal on his part.
They can also not develop fake sites or fake letterheads
resembling to that of government sites and letterheads. You
can check their identity with the related authority if he
uses messages or letter resembling to the messages and
letters from the government about collecting debt from you.
Usually government bodies do not get involved in such
things.
They are not allowed to call borrowers at odd hours: Legally
the debt collection agencies can call you from 8 am to 9 pm
from Monday to Saturday and from 1pm to 5 pm on Sundays to
collect debt from you. If they try to call you on official
holidays or after the hours specified above then it is
illegal on their part and you can tell them forcefully not
to do such things again.
They cannot use threatening language: The debt collectors
are not permitted to threaten you to sue for not repaying
loan, even if they are not intended to do so. They can also
not threaten you to tell about your loan problems to your
family, friends and employer.
They cannot use abusive language while talking with you: You
can avoid talking to the debt collectors if they start
calling you names, swear at you or use abusive language
while speaking to you on phone. You can file a complaint
about what has happened in writing with the management of
the agency in debts collections in Singapore.
They are not permitted to talk about your loan to other
people: As per Singaporean law the agencies collecting debts
are allowed to discuss about your loan with your attorney
and your spouse but they are not allowable to discuss it
with anyone else. They can contact your friends or employer
only for once to verify your information or employment
status but are not permitted to disclose any data about your
loan.
They cannot share the information of your debt in some other
ways: For instance, they cannot write you an open postcard
containing information about your loan as it can be seen by
anyone. Similarly they cannot use print media including
newspaper and magazines etc. to reveal the information about
your loan. They are responsible to keep the financial
problems of the borrowers secret. For this reason they
cannot publish the list of the borrowers who have failed to
repay their loans on time.
They cannot provide bogus information to your credit report:
The agencies in debts collections in Singapore can ruin your
credit report just by telling the fact that you have not
repaid your loan on time but they cannot give false reports
for this purpose. So if you have some problem with debt
collectors then you should ensure that your credit report is
untainted.
We were recommended by our friend to try
Debt Collector Singapore. I am very impressed
with their professionalism. They are very
effective in executing the debt collection
tactics. Thanks for helping us to get back our
funds. Will recommend your service to anyone
that need help with bad debt collection.
William Tan
Contact Us
Singapore's Leading Debt Collection, Business Debt,
Personal Debt, Bad Debt Collection
Specialising In Business Debt, Bad Debt
Collection & Personal Debt
